FAQ

A. Yes, the 2Share® brand is registered and the presentation of the 2Share® concept is registered at IGAC with the number is 504/2014.

A. We have a franchise system in place for various countries and are willing to expanding. Those who wish to use this innovative concept can contact us by email .

A. 2share® is an innovative concept designed for selling hotel accommodation. The main points of this concept are; the high discounts for accommodation gained in Exchange for customer loyalty and the possibility that clients have in earning money, by sharing their holiday experience with their friends.

A. No, 2share® is a holiday product. Only someone who wishes can become a product representative. Those who don’t want to become a representative, simply enjoy the holidays they purchased at reduced prices.

A. The membership can only be obtained in two ways: By attending a product presentation at one of the 2share® partner hotel or resorts, or by viewing a presentation of the product through a friend who has become a member.

A. The price depends on various factors. It depends on the duration of the product, the quality of the accommodation, the season etc..

A. Simply email us a request through our website and we will reply in 24hours - .

A. On our site www.2share.pt, you can see in which countries 2share® is already available.

A. 2share® only accepts as partners, hotels and resorts that are in compliance with the law. Contracts between the hotel/resort and their clients undergo legal control by 2share® in order to certify that the clients’ rights are protected.

A. All payments are to be done by bank transfer or credit card to the account numbers mentioned in the contract and on the product presentation. Do not make any cash payments or pay by check. No one is 100% shielded against fraud but if we adhere to certain security measures, the risk is minimal.

A. It depends on the product you acquire. Everything is explained in detail during the presentation.

A. Please email your CV and a short message entailing how you can help 2Share® to:

A. In order to be able to access the members area you need to acquire a 2share® product. Only then will you receive a username and password for the 2share® website members area.

A. In the members area of our website you can access the contract signed between yourself and the hotel/resort where you purchased your product. You can see the commission values and conditions of how you can receive your money. You can download the sales presentation related to your product. You can access a variety of information related to the product as well as see all the direct and shared sales related to you.

A. This is a sale made by you.

A. This is a sale made by a person to whom you sold directly. In order to make a sale to a friend, you would have presented the product to him. As you shared your knowledge with this person, you will be given a % of all sales made by them.

A. No. You simply need to make the presentation of the product you acquired to your friends and should any of them be interested in becoming a member, simply submit a form from the members area, with the name and contacts of each one. All the documentation will be dealt with by the hotel/resort you purchased your holiday product at.

A. The business relationship is always between you and the hotel/resort you acquired your week at. You will find all the necessary contacts for assistance on your product documentation.

A. No. Only someone who purchased may sell. Only then can they share the genuine experience of their holiday product with their friends experience with their friends.

A. This depends entirely on you. Test it on our simulator.

A. The following personal data is collected: Name, Fiscal Tax Number, Identification Document, Address, Email, Telephone Number, Mobile Telephone Number, Username, Display Name

A. This data is collected so that we can manage and carry out the activity, marketing and client management, as well as for marketing information purposes within the scope of 2share® products.

A. The entity responsible for collecting and processing the data is True Factor, Lda., who is the company that provides the service and in this context decides which data is collected, the means of process of the data and for what purposes this is used.

A. Your data is collected when you sign with 2share®, in writing, through one of the websites, and with your consent. As a rule, data is collected when you acquire one of the products or services.
However, some personal data is compulsory (you are duly informed when so) and in the case of lack of /or insufficient information, the products or services cannot be supplied.

A. Your personal data is never made available to others, and is always used by True Factor.Lda., and only and exclusively for the purposes mentioned. However, in the scope of the maintenance and security of the 2share® site, Algardata, as our partner in this sector, may have access to the data, but guarantees its confidentiality and integrity.

A. You can correct/update the details on the site in your personal account in the profile area. These will be automatically updated in the system and the process is complete.

A. You can verify this on your personal account in your personal area, where you have access to all the data True Factor Lda. has about you. Alternatively, you can send an email request for this information to . This will be emailed to you, after complete verification of your identification.

A. The simplest way is to cancel your account, as the data is required in order provide the product/service and should this be incomplete or non-existent, the product/service becomes unavailable. If you cancel your account, we will keep the data on file for the duration of the contract, in order to record outstanding transactions. The data is deleted at the end of this period.

A. True Factor Lda. undertakes a commitment to ensure the protection and security of the personal data made available, having implemented, together with Algardata, strict and various technical and organisational security measures in order to protect the data against, dispersal, loss, misuse, handling or unauthorized access as well as any other form of unlawful processing.

A. True Factor Lda. may use “cookies” to help determine its usefulness, interest and number of uses of the websites, enabling faster browsing, eliminating the need to enter the same information repeatedly, while respecting the anonymity and without collecting any personal information. You may disable the “cookies” on your browser.